Privacy Policy

We are committed to protecting and respecting your privacy. This privacy policy explains how, when and why we collect personal information about our people who visit our website or whom we meet at events and through the course of marketing our services, how we use it, the conditions under which we may disclose it to others, including third parties, and how we keep it secure.

For further information, or should you have any questions regarding this policy please contact us.

WHO ARE WE?

The little beauty salon offering bespoke Semi Permanent Make Up for Brows, Eyes and Lips in Harrogate North Yorkshire.

HOW DO WE COLLECT INFORMATION FROM YOU?

We obtain your details when you use our website, for example, when you book an appointment with us. We also may collect your details upon meeting at an event, or within a phone call.

WHAT TYPE OF INFORMATION IS COLLECTED FROM YOU?

The personal data we collect from you may include: your name, address, email address, contact number(s) and IP address. We also may collect information from you surrounding your ‘area of interest(s)’ this includes what services that are of interest to you, as well as pages you have visited on our website.

Under GDPR we will ensure that your personal data is processed lawfully, fairly, and transparently, without adversely affecting your rights. We will only process your personal data if at least one of the following bases applies:

• you have given consent to the processing of your personal data for one or more specific purposes;
• processing is necessary for the performance of a contract to which you are a party or in order to take steps at the request of you prior to entering into a contract;
• processing is necessary for compliance with a legal obligation to which we are subject;
• processing is necessary to protect the vital interests of you or of another natural person;
• processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller; and/or
• processing is necessary for the purposes of the legitimate interests pursued by us, except where such interests are overridden by the fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.

HOW IS YOUR INFORMATION USED?

We may use your information to:

• Send you relevant salon updates that you have requested, and/or may be of interest to you
• Send you relevant products/services that you have requested, and/or may be of interest to you
• Invite you to an event that you have requested, and may be of interest to you
• Seek your views/comments on the services that we provide
• Request that you update your communications preferences
• Notify you of changes to our services
• Process a job application
• Process a comment on our content

If you don’t want to be contacted for marketing purposes, please do not tick the relevant opt-in box that you will find on all our website contact forms. In addition, if you don’t want us to use your personal data for any of the other reasons set out in this section, you can let us know at any time by contacting us at info@michellelouisepm.com and we will delete your data from our systems. However, you acknowledge this will limit our ability to provide the best possible services to you. In some cases, the collection of personal data may be a statutory or contractual requirement, and we will be limited in the services we can provide you if you don’t provide your personal data in these cases.

WHO HAS ACCESS TO YOUR INFORMATION AND CAN THIRD PARTIES ACCESS YOUR INFORMATION?

We will not sell or rent your information to third parties, nor will we share your information with third parties for marketing purposes.

We may occasionally send emails to you. Third party service providers working on our behalf: Occasionally, service providers, agents or subcontractors may be given your information for the purpose of completing tasks and providing our services to you on our behalf (for example, requesting that you update your preferences). When we use third party service providers, we will only disclose information that is relevant and vital to completing the requested task in order to deliver the agreed service. To ensure that your data is protected when working with third party service providers we have a contract in place that requires them to securely handle your data and doesn’t allow them to use your information for theirs or any other company or individual’s marketing purposes.

Where any of your data is required for such a purpose, we will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, our obligations, and the obligations of the third party under GDPR and the law.

CONSENT AND UPDATING YOUR PREFERENCES

When you provide us with your personal information to download any material from our website www.michellelouisepm.com we require your acceptance of the content of this privacy policy, that you consent to our collecting it and using it for that specific reason.

If for a secondary reason, for example marketing, with your permission, we may get in contact with you with offers/updates that we think could be relevant or of interest to you. You have the choice as to whether or not you want to receive these from us. If you do not want to receive direct e-mails from us, then you can update your preferences at any time in the following ways:

• Selecting your choices by ticking the relevant boxes when you subscribe (online, by phone or at an event)
• By email: info@michellelouisepm.com

With your consent, we may send you emails about our products, solutions or services that could be of interest to you.

We will only hold your data for as long as we need to in order to use it as described in this policy and/or for as long as we have your permission to keep it. We offer withdrawal of consent and deletion of your data at any time upon your request.

You have the right to ask for a copy of the information that we hold about you.

USE OF ‘COOKIES’

Like many other websites, we use cookies. ‘Cookies’ are small pieces of information that are placed on to your computer and stored in your hard-drive – the use of cookies allows you as a site user to have a better experience when visiting our website.

We only use anonymous cookies, which means that our cookies are not collecting any information that would allow you to be identified personally. We collect data about your browsing behaviour/patterns to enable us to improve our website and provide you with more content that could be of interest to you.

If you’d rather that our site and others didn’t enable cookies, you can disable them. There are a number of ways that you can do this, however we’d suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance on most browsers.

LINKS TO OTHER WEBSITES AND THEIR PRIVACY STATEMENTS

When you click on links from our website they may redirect you away from www.michellelouisepm.com. We are not responsible for the privacy practices of other sites and would encourage you to read their privacy statements.

YOUR RIGHTS

You can ask us not to use your data for marketing. You can do this by indicating your preferences on our forms, or by contacting us at any time. Under the GDPR, you have the right to:

• request access to, deletion of or correction of, your personal data held by us at no cost to you;
• request that your personal data be transferred to another person (data portability);
• be informed of what data processing is taking place;
• restrict processing;
• to object to processing of your personal data; and
• complain to a supervisory authority.

To enforce any of the foregoing rights or if you have any other questions about our site or this Privacy Policy, please contact us at info@michellelouisepm.com.

Updates and Feedback

You may notify us of any updates, amendments and corrections to previously collected User Information by email at any time: info@michellelouisepm.com.

Registered office: Michelle Louise, 21 Forest Grove, Harrogate, England, HG2 7JU.